Our privacy policy sets out how Persona, uses and protects any information that give when you visit our website.

Persona is committed to ensuring that your privacy is protected and any information you provide when using our website will only be used in ways outlined in this privacy policy.

 

What we collect

We collect the following information from visitors to our website via the ways identified below:

  • Contact us page – your name, your email address, your telephone number, the nature of your enquiry and whether you want to be added to our mailing list to keep up to date and receive information about Persona
  • Registering your interest in an event page – your name, your email address, your telephone number, the nature of your enquiry and whether you want to be added to our mailing list to keep up to date and receive information about Persona
  • Registering your interest to work for us page - your name, your email address, your telephone number, the nature of your enquiry and whether you want to be added to our mailing list to keep up to date and receive information about Persona
  • Find out more about Bury Shared Lives – your name, your email address, your telephone number, what you would like to about Bury Shared Lives

 

What we do with the information we gather

The information obtained from you submitting your information via the pages above will be carefully assessed, forwarded onto the most relevant person or team in our organisation and the appropriate action taken.  The safety and security of your data is important to us and it will be kept secure.

If you have supplied us with your email address as you wish to keep up to date and receive information about Persona we will use your information for this purpose and to find and contact you via social media platforms.

If you have supplied us with your email address as you wish to find out more about Bury Shared Lives we will use your information for this purpose only.

 

Security

We use a third party to help us maintain the security and performance of our website.  We are committed to ensuring that your information is secure and in order to prevent unauthorised access or disclosure, they have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect via our website.

 

Google Analytics

In order to track visitors to our website and identify which pages they are interested in we use a third party called google analytics to collect this type of information.  The information obtained does not identify anyone.

 

Persona’s use of cookies

Our separate cookies policy has more information on how we use cookies.

 

Controlling your personal information

Persona will not disclose your personal data without consent.

If you supply or have previously supplied us with your email address to be added to our mailing list to be kept up to date and receive information about Persona, or to register your interest in an event or job vacancies, we will email you periodically with the information you have requested.

We use a third party system to maintain our mailing list and we gather statistics around email opening and click using industry standard technologies.

We will hold your information for up to 12 months.  Within this time we will email you to ask you if you wish to continue to receive information from us.  If you wish to no longer receive information from us or you change your mind, please email us at info@personasupport.org and we will remove your details immediately upon receipt.

If you believe that any information we are holding on you is incorrect or incomplete, please email info@personasupport.org as soon as possible.  We will promptly correct any information found to be incorrect.

 

National Data Opt-Out

At this time, we do not share any data for planning or research purposes for which the national data opt-out would apply. We review all of the confidential personal information we process on an annual basis to see if this is used for research and planning purposes. If it is, then you can decide to stop your information being shared for this purpose. You can find out more at https://www.nhs.uk/your-nhs-data-matters/.

 

Accessing Your Information

If you wish to see details of personal information which we hold about you, you may submit a subject access request under the Data Protection Act 1998. If you would like a copy of the information held on you please email info@personasupport.org or write to Persona Care and Support Ltd, Grundy Centre, Wellington Road, Bury, BL9 9AH.

 

Website Terms and Conditions

Our Website Terms of Use page provides further information on using this website, your use of our website constitutes your acceptance to our terms and conditions of use, privacy and cookies policies.  Persona regularly reviews its policies to ensure they continue to meet current legislative requirements and the needs of our business.

 

This privacy policy is effective from 14 February 2022.