Persona is a registered provider with the Care Quality Commission (CQC).
Teams which are registered with the CQC are regularly externally inspected to ensure that they maintain the standards of support required by their service type and you can access inspection reports on the CQC website.
Inspections focus on 5 key questions about services;
- Are they safe?
- Are they effective?
- Are they caring?
- Are they responsive to people's needs?
- Are they well-led?